You can trust that your order will be quickly processed and safely delivered.
Currently, we only ship products to addresses within the United States. We apologize for any inconvenience this may cause to our international customers.
We will typically ship in 1-2 business days. Handling and processing for any orders placed on/near the weekend and/or public holidays may be postponed and will be continued the following business day.
Make sure you enter your shipping address correctly as once it has been received and the product is dispatched, we cannot alter the address and you will be charged the standard applicable postage rate for reshipment.
We recommend customers fill out phone numbers on the shipping address. Phone numbers will be used for delivery purposes only. We promise to never share, sell, lease, trade, or use phone numbers for marketing purposes.
AVERAGE DELIVERY TIME AND SHIPPING CHARGE
Delivery Time
We offer standard shipping options for all orders within the USA. The estimated delivery time is 7-20 days, depending on the destination and product availability. Please note that delivery times are estimates and not guaranteed.
SHIPPING CHARGE
The standard shipping charge is $1.88 for orders within the USA. The applicable shipping charges will be displayed during the checkout process.
Collections and deliveries are not made on bank holidays and weekends. Please allow additional time if ordering on or near public holidays or during sale periods.
Contact us if you have any inquiries about the shipment :
Business Hours: Mon – Fri (9 a.m – 5 p.m)
Business Address: Pondok Raden Patah K-10, RT 01 / RW 04, Demak, Jawa Tengah, Indonesia, 59563
Contact Number: +62 812-5986-6411
Email: sales@ponenvy.com